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MECHATRONIC SERVICE PRINCIPLES
Fast Service
Our 24/7 call center is always ready to dispatch a certified technician to stay within our 24-Hour Fix Rule. We use GPS and scheduling technology to get your problem fixed within 24 hours.
Reliability
Mechatronic takes a first-fix-focus. This means we make sure to fix your problem the first visit. If we don’t, we return to make it right.. Choose an elevator company that you can rely on.
Enhanced Communication
Expect live updates via text and email once your elevator technician has been scheduled, is en route and has completed the repair. Our customer service team is available 24/7 for any questions or concerns.
Safe Equipment
Our team of NAEC certified elevator technicians are qualified to fix and prevent malfunction. We provide the industry’s most trusted brands like Vertical Express, Home Elevators Direct, Pneumatic Vacuum Elevator and Garaventa.