ABOUT MECHATRONIC
Mechatronic Engineering established in the year 2015 and started its journey as providing site services including installation, testing, commission and service and maintenances of lift. Currently we are representing FUJIHD,DAZO,SUNNYLIFT Brand from china and DHALIFT From Turkey . Mechatronic Engineering is a dynamic organization in Bangladesh for importing and supplying lift / elevator, offering its product & services towards the country.
OUR COMMITMENTS:
These commitments guide our everyday interactions with our customers;
- Action will take to ensure our products are safe for you and each passenger.
- Uncompromising on work quality.
- Respond promptly to your requests and keep you updated on our progress.
- Get ownership of any issues and address them in a timely manner
- Anticipate your needs and be proactive in meeting them.
- We will maintain a positive and professional attitude.
Are you looking for the best reliable lift/elevator company in Bangladesh? Feel free to contact us to get one stop solution to setting up your lift / elevator in your house, office, shopping mall.
We intend to be the recognized in service excellence will inspire our customers’ total confidence
Through exceptional service on time.
We represent superiority in Engineering Design, Supply, Installation, Testing and Commissioning and after sales services for all kind of vertical transportation. Our spectrum of product includes all kind of Elevators, Escalators, ARD, Spare Parts, AVR and other vertical transportation solutions. Mechatronic Engineering ensures the ultimate satisfaction of the customer by providing most efficient and cost-effective solutions in the Vertical Transportation Industry. We are committed for total Quality, Safety and Customer Satisfaction.
We help our customers obtain a competitive edge by creating solutions that are cost-effective, efficient and sustainable. We believe that your Vertical Transportation needs are our most important business and will work to meet and exceed your expectations.
GET SERVICE NOW
Sign up for your elevator maintenance plan or learn more about our repair process
Mechatronic Service Principles
How can we LIFT you up?
Fast Service
Our 24/7 call center is always ready to dispatch a certified technician to stay within our 24-Hour Fix Rule. We use GPS and scheduling technology to get your problem fixed within 24 hours.
Enhanced Communication
Expect live updates via text and email once your elevator technician has been scheduled, is en route and has completed the repair. Our customer service team is available 24/7 for any questions or concerns.
Reliability
Mechatronic takes a first-fix-focus. This means we make sure to fix your problem on the first visit. If we don’t, we return to make it right. Choose an elevator company that you can rely on.
Safe Equipment
Our team of NAEC certified elevator technicians are qualified to fix and prevent malfunction. We provide the industry’s most trusted brands like Vertical Express, Home Elevators Direct, Pneumatic Vacuum Elevator and Garaventa.
Listen
What is the problem with your elevator? How can we assist you? We are here to serve our customers.
Inquire
Are we understanding you correctly? Is this really what your elevator needs? We do our best to fully understand your needs and provide an effective solution.
Fix
How can we solve your elevator problem? You can expect speed, clear communication and safety from the Genesis team.
Thank
Mechatronic would not exist without the support of our customers and community. We know there are other elevator companies to choose from, and we truly appreciate our customers choosing Genesis.