MECHATRONIC ENGINEERING
Mechatronic was founded on simple ideas: provide exceptional customer service; design safe, reliable, luxury elevators; and offer complete vertical mobility solutions to homeowners, architects, builders and developers.
MAINTENANCE
Affordable basic and comprehensive elevator maintenance plans that fit your budget and keep you safe.
REPAIR
Our 24/7 call and dispatch center is always ready for an elevator repair. Our certified technicians take a first-fix-focus.
INSTALLATIONS
Hydraulic and traction elevators, wheel chair lifts, dumbwaiters, and more from the best elevator manufacturers.
THE MECHATRONIC WAY
We focus on earning our customer’s trust and providing the best possible customer experience.
Mechatronic Service Principles
How can we LIFT you up?
Fast Service
Our 24/7 call center is always ready to dispatch a certified technician to stay within our 24-Hour Fix Rule. We use GPS and scheduling technology to get your problem fixed within 24 hours.
Enhanced Communication
Expect live updates via text and email once your elevator technician has been scheduled, is en route and has completed the repair. Our customer service team is available 24/7 for any questions or concerns.
Reliability
Mechatronic takes a first-fix-focus. This means we make sure to fix your problem on the first visit. If we don’t, we return to make it right. Choose an elevator company that you can rely on.
Safe Equipment
Our team of NAEC certified elevator technicians are qualified to fix and prevent malfunction. We provide the industry’s most trusted brands like Vertical Express, Home Elevators Direct, Pneumatic Vacuum Elevator and Garaventa.
Listen
What is the problem with your elevator? How can we assist you? We are here to serve our customers.
Inquire
Are we understanding you correctly? Is this really what your elevator needs? We do our best to fully understand your needs and provide an effective solution.
Fix
How can we solve your elevator problem? You can expect speed, clear communication and safety from the Genesis team.
Thank
Mechatronic would not exist without the support of our customers and community. We know there are other elevator companies to choose from, and we truly appreciate our customers choosing Genesis.
NEWS & MEDIA
Mechatronic is a local, family owned business with global experience. Your business matters to us, because we are part of your community.
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